To return an item or exchange an item, please submit a request for a return label to email@example.com with the item name, size, and color and your request for return or exchange. No returns or exchanges for sale items.
If the request is submitted within 7 days of the garment's delivery date, Nora Gardner NYC will provide a return label free of charge and you will be issued a refund (if applicable) as soon as we receive the package. Additionally, Nora Gardner NYC will waive shipping charges on garments exchanged within 7 days.
If you need to return a garment later than 7 days of receipt, please send the garment to:
Nora Gardner NYC
13 W 38th Street
New York, NY 10018
After 7 days, you will be responsible for paying for shipping but will receive full refund will be issued if we receive the garment within 30 days of purchase.
Please email firstname.lastname@example.org with any specific questions or concerns regarding fit, availability, shipping, fees, returns or exchanges and we will be happy to assist you. If any issues arise due to travel or logistics, please let us now and we will help out as much as possible. Please note that initial shipping charges are not refundable.
We look forward to hearing from you! Thank you for your business with Nora Gardner NYC!